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Terms & Conditions

POV Travel – Terms & Conditions

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Effective Date: 01.09.2025

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1. Agreement to Terms​

By booking or using POV Travel’s services, you agree to be bound by these Terms & Conditions.

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2. Services Provided​

POV Travel offers:

  • Group Tours – Pre-arranged travel itineraries with set dates and group sizes.

  • Custom Tours – Tailored travel arrangements based on your preferences.

  • Flight Help – Assistance with cancellations, rebookings, and compensation claims.

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3. Booking & Payment​

  • Bookings are confirmed only after full payment or a non-refundable deposit is received.

  • Final payment is due as specified in your booking confirmation.

  • Failure to pay on time may result in cancellation without refund.

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4. Our Role & Liability​

  • We act as an intermediary between you and service providers (e.g., airlines, hotels, tour operators).

  • All bookings are subject to the terms and conditions of the respective service providers.

  • We are not responsible for:

    • Delays, cancellations, or changes by third parties.

    • Illness, injury, death, or loss of property.

    • Missed connections or travel disruptions.

    • Acts of nature, political events, pandemics, or other force majeure events.

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5. Your Responsibilities

  • Ensure you have valid travel documents, visas, and required vaccinations.

  • Comply with local laws and customs.

  • Have adequate travel insurance to cover cancellations, delays, medical emergencies, and personal belongings.

  • Arrive at departure points on time.

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6. Changes & Cancellations

  • Any changes to your booking must be requested in writing.

  • All cancellations are subject to our Refund Policy.

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7. Flight Help Disclaimer

  • We do not guarantee successful flight changes, refunds, or compensation.

  • Our advice is based on publicly available airline policies at the time of service.

  • Airlines have final decision-making authority.

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8. Force Majeure

We are not liable for delays, cancellations, or inability to perform services due to events beyond our control.

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9. Contact Us

For questions, please contact:
Email: info@povtravel.com

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